Cottesloe Seaside Bliss

The property made our holiday great Positive: Location, property layout, facilities , shower Friendly neighbours Negative: Third floor - not great with heavy cases It was cold.

Positive: All as offered. Negative: I had forgotten that it is a two flight walk up with heavy luggage.

We had no contact with the host. Apartment was in good condition with the exception that the barbecue wasn’t clean

Lovely location Positive: Location is fantastic, large balcony with views, had everything we needed Negative: All the labeling for items in the bathroom/ laundry was a bit unnecessary, bedding was not so comfortable

I wish that I had chosen a different provider to find a property in Cottesloe. Positive: The location. Negative: Totally impersonal interface between hirer and customer. I booked the property eleven months in advance and paid the full amount upfront. I was going to have the entry code and checking-in details withheld because, in addition, the property wanted a security deposit in advance of entry. They had already had our money for eleven months! SmartstayWA Team boast that they provide a seamless booking system. They fail to mention that the flat is on the top floor (three flights of steps). We had two large suitcases as we were travelling for a month. The lights in the flat were dingy and the sun doesn’t come into the flat at all. There are mops in the bathroom and some of the fittings have seen better days. Everything about the hiring process is a threat. Don’t do this or you will be fined. I saw three friends in Perth, (aged 70) but they couldn’t come to the flat because you can only have a maximum of two guests! My advice would be to stay in the CBD area and catch the train out to Cottesloe. Or even better, go to New Zealand where you are greeted by the owners and given a warm welcome. Being unfriendly is clearly cool if you work for SmartstayWA!